Virtual Exhibition Guide
Please read carefully and reach out to [email protected] if you have any questions. Click on photos to enlarge.
The Virtual Platform used for the conference is OnAIR by EventsAIR. It is web-based and so there is no need to download an app or leave the platform to have a meeting with a virtual attendee.
Set up your Virtual Booth
To set up your virtual booth, please click the link to the ‘Sponsor & Exhibitor Portal’ that was sent to you by email. You will be able to upload your brochures, videos, weblinks, profile, logo and more. If you have questions or cannot locate th link, please contact our team at [email protected].
Explainer Video provided by OnAIR
Use a laptop, notebook or desktop computer.
The Virtual Platform works best on Google Chrome. If you don’t have Chrome installed on your computer, please do so before the conference. The platform works on other browsers like Microsoft Edge, Firefox and Safari, but has shown some limitations.
Make sure you have a stable Internet / Wi-Fi connection. Turn off any unused devices that could affect your connectivity. You can test your internet connection e.g. at www.speedtest.net. We recommend that you have upload and download speeds of 10 MB per second or more for a smooth experience.
Do not use a VPN connection that might block access to the platform or meeting features.
Live Video Calls with Attendees
The video meetings will be facilitated through Twilio – please test this link beforehand to ensure you can use the Video call functionality: https://networktest.twilio.com/. If any of the tests other than the last two fail, your network is blocking the platform and some features (such as Video Chat) will not work. Please contact your IT department if you encounter issues.
Enable Screen Recording Permission for macOS Catalina 10.15 & later
Logging into the Virtual Platform
Login details will be provided about one week prior to the start of the conference. Your login is personalized and cannot be shared.
When you first log in you will be asked to confirm your microphone and camera as well as to review your privacy settings.
Privacy Settings can be accessed at any time via the profile settings at the top right of the navigation bar. The navigation bar also allows you to contact our live support staff, export your notes and contacts as well as access the FAQ page.
Timeline and Meeting Hub
Once you are logged in, you will see the Timeline (program) for the event as well as the Virtual Exhibition and the Meeting Hub where attendees can search for other attendees, set up meetings, have video chats and exchange contact details. This includes speakers, sponsors and exhibitors and is an additional way for you to connect with conference attendees. The Meeting Hub can be accessed anytime during the conference.
Access your Virtual Booth
From the Timeline you can chose to visit the Virtual Exhibition by clicking ‘Meet our Sponsors & Exhibitors’ or go straight to your booth by clicking ‘My Virtual Booth’.
All Sponsors and Exhibitors are listed in alphabetical order within the level of their sponsorship in the virtual exhibition hall. From there, attendees can view the profile or visit the booth to download brochures, view videos and weblinks and request a live video call or chat with the booth staff.
Virtual Exhibition Hours
The Virtual Exhibition Hall will be open 24hrs during the conference dates and can be accessed for 6 months after the conference. Since this is an international conference with multiple time zones to consider, there are no dedicated exhibition hours; however, attendees will most likely be visiting in between presentations.